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Terms & Conditions

Last updated: November 1, 2025

1. Acceptance of Terms

Welcome to StoresGo. By accessing or using our website, mobile application, or any other services provided by StoresGo (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Services after any changes constitutes acceptance of the new Terms.

2. Description of Services

StoresGo is an online marketplace that connects buyers with sellers of ethnic groceries, specialty foods, and related products. We provide the platform for transactions but are not the seller of the products listed on our marketplace unless explicitly stated.

Individual sellers are responsible for the products they list, including product descriptions, pricing, inventory, and fulfillment. StoresGo acts as an intermediary to facilitate transactions between buyers and sellers.

3. User Accounts

To access certain features of our Services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your password and account
  • Promptly update any changes to your account information
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account and use our Services. By creating an account, you represent that you meet this age requirement.

4. Orders and Payments

When you place an order through StoresGo, you are making an offer to purchase the products from the respective seller. Orders are subject to acceptance by the seller and availability of the products.

Prices displayed on the platform are set by individual sellers and may change without notice. You agree to pay all applicable taxes and shipping fees associated with your order.

Payment is processed at the time of order placement. We accept major credit cards, PayPal, and other payment methods as displayed at checkout.

5. Shipping and Delivery

Shipping times and costs vary by seller and delivery location. Estimated delivery times are provided for informational purposes and are not guaranteed.

Risk of loss and title for items purchased pass to you upon delivery to the carrier. Sellers are responsible for ensuring proper packaging and shipping of orders.

6. Returns and Refunds

Return policies may vary by seller. Please review the seller's specific return policy before making a purchase. Generally:

  • Non-perishable items may be returned within 30 days if unused and in original packaging
  • Perishable items are generally not eligible for return unless damaged or defective
  • Refunds are processed to the original payment method within 5-7 business days

7. Prohibited Activities

You agree not to:

  • Use the Services for any illegal purpose
  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others
  • Upload or transmit viruses or malicious code
  • Attempt to gain unauthorized access to our systems
  • Engage in fraudulent activities or misrepresentation
  • Harass, abuse, or harm other users
  • Interfere with the proper functioning of the Services

8. Intellectual Property

All content on StoresGo, including text, graphics, logos, images, and software, is the property of StoresGo or its content suppliers and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of any content without prior written permission from StoresGo.

9. Limitation of Liability

StoresGo provides the Services "as is" without warranties of any kind. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Services.

Our total liability for any claims arising from your use of the Services is limited to the amount you paid to StoresGo in the preceding 12 months.

10. Contact Information

If you have any questions about these Terms, please contact us at:

StoresGo Legal Team
Email: legal@storesgo.com
Address: 123 Marketplace Way, Commerce City, CA 90210

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